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Unitholder Benefits Program

Japan Hotel REIT Investment Corporation (hereinafter called "JHR") has been offering Unitholder Benefits Program (hereinafter called the "Benefits Program") for the purpose that our unitholders would gain a better understanding of the hotels owned by JHR. It also aims to improve unitholder's satisfaction and expand the base of unitholders. The Benefits Program is supported by the cooperation of operators of hotels subject to the Benefits Program.

Eligible Investment Unitholders

Investment unitholders who hold ten or more JHR units and whose names are stated and recorded on Unitholders' Registry of JHR as of June 30, 2018 (base date).

Summary of the Benefits Program

JHR will send out 5 discount coupons for hotel accommodation and 5 discount coupons for restaurants (hereinafter called the "Complimentary Coupon") to eligible investment unitholders.

Valid Period

The Complimentary Coupon will be valid for one year from October 1, 2018 through September 30, 2019.

Reservations can be made after the Complimentary Coupon has been received.
The valid period for Hotel Centraza Hakata is from April 1, 2019 through September 30, 2019 (scheduled) due to the renovation works.
Hotels that Offer the Benefits Program

The twelve HMJ hotels and the six Accor hotels
Implementation, details, etc. of the Benefits Program for FY2019 and beyond are subject to change.

Hotels Accommodation Restaurants
The
Twelve
HMJ
Hotels
10% discount from best rates
or flexible rates offered by the
hotels listed on the left-hand side (*2)
10% discount from the
charged amount
No discounts
The
Six
Accor
Hotels
10% discount from the
charged amount
(*1) "★" mark shows the newly added hotels that offer the Benefits Program.
(*2) Please contact each hotel for best rates (Sheraton Grand Hiroshima Hotel calls it flexible rates) (*3) since the rate may change depending on the timing of the year. Please note that the details of best rates and flexible rates may change without notice.
The contact numbers will be stated in the Complimentary Coupon which will be sent out in mid-September 2018(scheduled).
(*3) The definition of the best rate and flexible rate of each hotel is as follows.
  • Kobe Meriken Park Oriental Hotel, Oriental Hotel tokyo bay, Namba Oriental Hotel, Hotel Nikko Alivila, Oriental Hotel Hiroshima, Okinawa Marriott Resort & Spa, Holiday Inn Osaka Namba, Hilton Tokyo Narita Airport, International Garden Hotel Narita, Hotel Nikko Nara: the lowest rate for no-meal overnight stay with no condition as offered in the official websites of these hotels.
  • Sheraton Grand Hiroshima Hotel: the lowest rate offered in the official website.
  • Hotel Centraza Hakata: the lowest rate offered at the date of making a reservation in the official website.
  • The six Accor hotels: the lowest rate with no condition, which refers to the rate with no restrictions on changes and cancellations, etc. as offered in the official websites.
Hotel Restaurant Category
Kobe Meriken Park Oriental Hotel Santa Monica's Wind Terrace restaurant (buffet)
Pier Lounge & dining (French)
Oriental Steakhouse
Sekitei Japanese restaurant
Toukashun Chinese restaurant
VIEW BAR Bar
Oriental Hotel tokyo bay Grand Cinq Western buffet restaurant
Chinese Table Chinese restaurant
Mihama Japanese restaurant
Le Bois De Boulogne Bar lounge
Festa Karaoke room
Namba Oriental Hotel Nagi Japanese restaurant
Hotel Nikko Alivila Verdemar Brasserie
Sawa Japanese/Ryukyu restaurant
Kinshasa Chinese restaurant
Gosamaru Teppan-yaki restaurant
Hanahana Casual buffet restaurant
Ariacara Lounge
Sol (*1) Beach barbecue
Oriental Hotel Hiroshima Ozawa French restaurant
New York Cafe Cafe restaurant
Mitsuki Japanese restaurant
Okinawa Marriott Resort & Spa (*2) All Star Buffet Buffet restaurant
Howdy Teppan grill
Ryu-bin-ka Japanese /Ryukyu kaiseki restaurant
Ryu-ka-ho Chinese/Ryukyu-Chinese restaurant
Ryu-sen Okinawa steak BBQ
Kanon Lobby Lounge
Sheraton Grand Hiroshima Hotel Bridges Buffet restaurant
Miyabi-tei Japanese restaurant
Hilton Tokyo Narita Airport ★Terrace Restaurant All-day Dining
★Matsukaze Japanese restaurant
★Baien Chinese restaurant
★Terrace Bar Bar
International Garden Hotel Narita ★AVANTI All-day Dining
Hotel Nikko Nara ★Serena Buffet
★Shuko Chinese
★Yoshino Japanese
★Icho Teppan grill
★Fountain Lounge
Mercure Sapporo BORDEAUX Bistro
LE CEPAGE Bar
Mercure Yokosuka LE BISTROT DE BOURGOGNE Bistro
CHAMPS-ELYSEES Lounge
(*1) Seasonal business
(*2) The Complimentary Coupon cannot be used from January through March 2019 due to the renovation.
(*3) "★" mark shows the newly added restaurants that offer the Benefits Program.

Details and Conditions for Accommodation

  • Eligible investment unitholders are able to reserve all types of guest rooms with the Complimentary Coupon (some types of guest rooms at Okinawa Marriott Resort & Spa, Sheraton Grand Hiroshima Hotel, ibis Tokyo Shinjuku, ibis Styles Sapporo, and Mercure Okinawa Naha are excluded). Each of the twelve HMJ hotels and the six Accor hotels will offer 10% discount from its best rate or flexible rate. Please contact each hotel for guest rooms that are not available for the Complimentary Coupon.
  • One Complimentary Coupon is valid for one guest room for three consecutive nights (As for Hotel Nikko Nara, there is no limit in the maximum of nights that guest can stay). Guests are cordially requested to abide by the accommodation capacity of the guest rooms designated by hotels that guests are staying at.
  • The blackout dates of each hotel are indicated in the following "Blackout Dates for Hotel Accommodation."
  • At some of the twelve HMJ hotels, charges for extra bed(s), early check-in, and late check-out may also be discounted. Please contact each hotel directly to find out whether it offers any discount on these items and their conditions. (Please note that these services may not be available depending on the conditions of the guest rooms.)
    Please note the six Accor hotels do not offer discounts for charges for extra bed(s), early check-in, and late check-out.
  • In the case of using the Complimentary Coupon for accommodation, please notify the hotel beforehand when you make a reservation. Please note that reservations may not be taken when all guest rooms that you wish to stay are fully booked.

Details and Conditions for Use at Restaurants

  • One Complimentary Coupon is valid for one payment up to four people (elementary school students or older), with 10% discount from the amount used. One Complimentary Coupon can be used for one dining at the restaurant.
  • The Complimentary Coupon may be used at "Restaurants" listed above.
  • Please note that the following items are not included in the Complimentary Coupon: private room charge, cover charge, music charge, charge for keeping bottles of spirits at restaurants, take-out charge, catering service, entertainment such as dinner shows, some events or fairs (special menus and/or special periods designated by hotels), and some menu items and drinks designated by hotels.
    *Mercure Sapporo and Mercure Yokosuka offer discounts for some of the services above. For further information, please contact each hotel directly.
    *Please contact each hotel directly for further information on entertainments and events or fairs. Please note that guests may be requested to wait until the table is ready or reservation may not be taken when all tables are fully booked.
  • The Complimentary Coupon may be used for room services at hotels whose restaurants offer the Benefits Program (except for room services at Namba Oriental Hotel, Okinawa Marriott Resort & Spa, Sheraton Grand Hiroshima Hotel, Mercure Sapporo, and Mercure Yokosuka).
  • The Complimentary Coupon cannot be used on closing dates at restaurants. Please contact each hotel directly for closing dates.
  • Restaurants that accept the Complimentary Coupon are subject to change.

Points to Note in Using the Complimentary Coupon

  • The Complimentary Coupon may not be used on the following occasions:
    1. Special accommodation packages offered by each hotel on its website, etc.
    2. Using the Complimentary Coupon and other discount plans at the same time
    3. Reservations through websites managed by third parties and via travel agents, etc.
  • Please note that rates or conditions of other plans may be advantageous than those of the Complimentary Coupon depending on the timing of reservations or usage conditions.
  • Please show the Complimentary Coupon for hotel accommodation when checking in at the hotel, the Complimentary Coupon for the restaurant when arriving at the restaurant or ordering the room service.
  • Only cash or credit card payment will be accepted. Please note that other coupons or cash vouchers, etc. will not be accepted. For restaurants, please settle the payment at the restaurant you have dined at.
  • For cancellation fee, please follow cancellation policies of each hotel.
  • For details of how to make a reservation, please check the Complimentary Coupon which will be sent out in mid-September 2018 (scheduled).
  • The Complimentary Coupon is basically targeted for use by investment unitholders and accompanying guest(s), but it can be also used by other person(s).
  • Please note that the Complimentary Coupon will not be reissued when lost or stolen, etc.
  • Hotels may ask coupon users to fill out simple questionnaires. Users' cooperation would be appreciated.

Blackout Dates for Hotel Accommodation for FY2018
Valid Period: From October 1, 2018 through September 30, 2019

Hotel Blackout Dates
Kobe Meriken Park Oriental Hotel December 31, 2018
January 1, 2019
May 3 & 4, 2019
The days of the fireworks festival in 2019 (scheduled for the first and the second Saturdays in August)
Oriental Hotel tokyo bay October 6 & 7, 2018
November 23 & 24, 2018
December 22 & 23, 2018
December 29, 2018 through January 2, 2019
February 9 & 10, 2019
April 27 through May 5, 2019
July 13 & 14, 2019
August 10 through 12, 2019
September 14 & 15, 21 & 22, 2019
Namba Oriental Hotel December 31, 2018
January 1, 2019
May 3 & 4, 2019
Hotel Nikko Alivila December 30, 2018 through January 1, 2019
May 3 through 5, 2019
August 10 through 15, 2019
Oriental Hotel Hiroshima May 3 through 5, 2019
August 3 through 5, 2019
Okinawa Marriott Resort & Spa December 29, 2018 through January 3, 2019
April 27 through May 5, 2019
July 13 through 15, 2019
August 10 through 15, 2019
Sheraton Grand Hiroshima Hotel December 31, 2018
January 1, 2019
April 27 through May 5, 2019
August 5, 10 through 15, 2019
Hilton Tokyo Narita Airport December 31, 2018 through January 3, 2019
International Garden Hotel Narita December 31, 2018 through January 3, 2019
Hotel Nikko Nara December 30, 2018 through January 2, 2019
Hotel Centraza Hakata October 1, 2018 through March 31, 2019(due to renovation)
April 6, 13, 20, 27 & 28, 2019
May 3, through 5, 11, 18, 25, 2019
June 1, 8, 15, 22 & 29, 2019
July 6, 13, 14, 20 & 27, 2019
August 3, 10, 11, 17, 24 & 31, 2019
September 7, 14, 15, 21, 22 & 28, 2019
Holiday Inn Osaka Namba December 31, 2018
January 1, 2019
May 3 & 4, 2019
ibis Tokyo Shinjuku No blackout dates
ibis Styles Kyoto Station No blackout dates
ibis Styles Sapporo No blackout dates
Mercure Okinawa Naha December 31, 2018
January 1, 2019
Mercure Sapporo No blackout dates
Mercure Yokosuka December 31, 2018
January 1, 2019
■Eligible Unitholders

Unitholders who hold ten or more JHR units and whose names are stated or recorded on Unitholders' Registry of JHR as of June 30, 2019 (base date). The last trading day of the investment units with right to the Benefits Program at the Tokyo Stock Exchange is scheduled to be June 25, 2019.

■Details of the Benefits Program

JHR sends 5 discount coupons for hotel accommodation, which offers 10% discount from "best rates"(*) (the lowest price for no-meal overnight stay with no condition as offered in the official websites of each hotels which offer Benefits Program) and 5 discount coupons for restaurant which offers 10% discount from the charged amount (hereinafter called the "Complimentary Coupon").

(*) The definition of "best rate" at each hotel is as follows.

  • Kobe Meriken Park Oriental Hotel, Oriental Hotel tokyo bay, Namba Oriental Hotel, Hotel Nikko Alivila, Oriental Hotel Hiroshima, Okinawa Marriott Resort & Spa, Holiday Inn Osaka Namba, Hilton Tokyo Narita Airport, International Garden Hotel Narita, Hotel Nikko Nara, Hilton Tokyo Odaiba, Hotel Oriental Express Osaka Shinsaibashi: the "lowest rate for no-meal overnight stay with no condition" as offered on the official websites of these hotels.
  • Sheraton Grand Hiroshima Hotel: the lowest rate offered on the official website of the hotel.
  • Oriental Hotel Fukuoka Hakata Station: "lowest rate for the scheduled date of accommodation" which offered on the official website of the hotel.
  • ibis Tokyo Shinjuku, ibis Styles Kyoto Station, ibis Styles Sapporo, Mercure Sapporo, Mercure Okinawa Naha, and Mercure Yokosuka: the lowest rate with no condition, which refers to the rate with no restrictions on changes and cancellations, etc. as offered on the official websites of each hotels.
■Valid period

From October 1, 2019 through September 30, 2020
※ Reservations can be made after receiving the Complimentary Coupon.

■Details and Conditions for Accommodation
  • The Complimentary Coupon cannot be used when a reservation was made through official websites of each hotel, websites managed by third parties or travel agents, etc.
  • All types of guest rooms are available (except for some rooms in Okinawa Marriott Resort & Spa, Sheraton Grand Hiroshima Hotel, ibis Tokyo Shinjuku, ibis Styles Sapporo, and Mercure Okinawa Naha).
  • For details of how to make a reservation using the Complimentary Coupon, please check the back of the Complimentary Coupon.
  • Please note that reservations may not be taken when guest rooms are fully booked.
  • One Complimentary Coupon can be used up to three consecutive nights per room. (However, there are no restrictions at Hotel Nikko Nara, and it can be used at Mercure Sapporo for up to four consecutive nights.)
  • Charges for extra bed(s), early check-in and late check-out may also be discounted at some hotels, but the discount and conditions vary depending on the hotel, so please contact each hotel.
■Details and Conditions for Use at Restaurants
  • One Complimentary Coupon is valid for one payment up to four people (children of preschool (elementary school) age are not included in this count. At the Mercure Sapporo, the minimum of two persons are required to use Complimentary Coupon.)
  • One Complimentary Coupon can be used for one dining at the restaurants.
  • Please note that the following items are not included in the Complimentary Coupon: private room charge, cover charge, music charge, charge for bottle keeping at restaurants, take-out charge, catering service, entertainment such as dinner shows, some events or fairs (special menus and/or special periods), and some menu items and drinks (However, the Complimentary Coupon can be used for some of the services listed above at Oriental Hotel Tokyo Bay, Hotel Nikko Alivila, ibis Tokyo Shinjuku, Mercure Sapporo, and Mercure Yokosuka, so please contact each hotel for details.)
  • The Complimentary Coupon can be used for room services at hotels whose restaurants offer the Benefits Program (except for Okinawa Marriott Resort & Spa, Sheraton Grand Hiroshima Hotel, Hilton Tokyo Narita Airport, International Garden Hotel Narita and Hilton Tokyo Odaiba).
  • The eligible restaurants are subject to change.
■Points to Note in Using the Complimentary Coupon
  • Please note that rates or conditions of other plans may be advantageous than those of the Complimentary Coupon depending on the terms of use.
  • Please show the Complimentary Coupon for hotel accommodation when checking in at the hotel, the Complimentary Coupon for the restaurant when arriving at the restaurant or ordering the room service.
  • Only cash or credit card payment is accepted. Please note that other coupons, cash vouchers and electronic money, etc. are not available. When using the restaurant, please settle the payment at the restaurant where you have dined.
  • For the cancellation fee, please check the cancellation policy of each hotel.
  • Please note that the Complimentary Coupon will not be reissued when stolen, or lost, etc.
  • The Complimentary Coupon is basically targeted for use by investment unitholders and accompanying guest(s), but it can be also used by other person(s).
  • We would appreciate your cooperation in answering a brief survey at the hotel.

■Applicable Hotels

Hotel Location Accommodation Restaurant
Kobe Meriken Park Oriental Hotel Kobe City, Hyogo
Oriental Hotel tokyo bay Urayasu City, Chiba
Namba Oriental Hotel Osaka City, Osaka
Hotel Nikko Alivila Nakagami-gun, Okinawa
Oriental Hotel Hiroshima Hiroshima City, Hiroshima
Okinawa Marriott Resort & Spa Nago City, Nago
Sheraton Grand Hiroshima Hotel Hiroshima City, Hiroshima
Oriental Hotel Fukuoka Hakata Station Fukuoka City, Fukuoka Not applicable
Holiday Inn Osaka Namba Osaka City, Osaka Not applicable
Hilton Tokyo Narita Airport Narita City, Chiba
International Garden Hotel Narita Narita City, Chiba
Hotel Nikko Nara Nara City, Nara
Hilton Tokyo Odaiba Minato-ku, Tokyo
Hotel Oriental Express Osaka Shinsaibashi Osaka City, Osaka Not applicable
ibis Tokyo Shinjuku Shinjyuku-ku, Tokyo
ibis Styles Kyoto Station Kyoto City, Kyoto Not applicable
ibis Styles Sapporo Sapporo City, Hokkaido Not applicable
Mercure Sapporo Sapporo City, Hokkaido
Mercure Okinawa Naha Naha City, Okinawa
Mercure Yokosuka Yokosuka City, Kanagawa
(*) "●" mark shows newly added hotels or restaurants that offer Benefits Program.

■Applicable Restaurant

Hotel Restaurant Category
Kobe Meriken Park Oriental Hotel Santa Monica's Wind Terrace restaurant (buffet)
Pier Lounge & dining (French)
Oriental Steakhouse
Sekitei Japanese restaurant
Toukashun Chinese restaurant
VIEW BAR Bar
Oriental Hotel Tokyo Bay Grand Cinq Western buffet restaurant
Chinese Table Chinese restaurant
Mihama Japanese restaurant
Le Bois De Boulogne Bar lounge
Festa Karaoke room
Namba Oriental Hotel Nagi Japanese restaurant
Hotel Nikko Alivila Verdemar Brasserie
Sawa Japanese/Ryukyu restaurant
Kinshasa Chinese restaurant
Gosamaru Teppan-yaki restaurant
Hanahana Casual buffet restaurant
Ariacara Lounge
Sol (*1) Beach barbecue
Oriental Hotel Hiroshima OZAWA French restaurant
New York Cafe Cafe restaurant
Mitsuki Japanese restaurant
Okinawa Marriott Resort & Spa BUFFET&GRILL QWACHI BUFFET&GRILL
Ryu-bin-ka Japanese /Ryukyu kaiseki restaurant
Ryu-ka-ho Chinese/Ryukyu-Chinese restaurant
Kanon Lobby Lounge
Sheraton Grand Hiroshima Hotel Bridges Buffet restaurant
Miyabi-tei Japanese restaurant
Hilton Tokyo Narita Airport Terrace Restaurant All-day Dining
Matsukaze Japanese restaurant
Baien Chinese restaurant
Terrace Bar Bar
International Garden Hotel Narita AVANTI All-day Dining
Hotel Nikko Nara Restaurant Serena Buffet
Chinese cuisine Shuko (*2) Chinese
Japanese cuisine Yoshino Japanese
Teppan-yaki Icho Teppan grill
Lobby Lounge Fountain Lounge
Hilton Tokyo Odaiba Seascape Terrace & Dining All-day Dining
Grillogy Bar and Grill Grill
Sakura Japanese Restaurant Courses, teppan grill, sushi, tempura
TOH-GU Chinese Restaurant Cantonese cuisine
Captain's bar Bar
ibis Tokyo Shinjuku CAFE RENDEZVOUS Cafe
Mercure Sapporo BORDEAUX Bistro
LE CEPAGE Bar
Mercure Okinawa Naha Bistro de la Mer Bistro
Mercure Yokosuka LE BISTROT DE BOURGOGNE Bistro
CHAMPS-ELYSEES Lounge
(Note 1) Seasonal business
(Note 2) Closed on every Thursday.

■Blackout dates

Hotels Blackout dates
Kobe Meriken Park Oriental Hotel December 31, 2019
January 1, 2020
May 2 through 4, 2020
The days of fireworks festival in 2020 (scheduled for the first and the second Saturdays of August)
Oriental Hotel tokyo bay October 12 through 13, 2019
November 2 through 3, 2019
December 28, 2019 through January 4, 2020
January 11 & 12, 2020
February 22 & 23, 2020
March 20 & 21, 2020
May 2 through 5, 2020
July 22 through September 6, 2020
September 19 through 21, 2020
Namba Oriental Hotel No blackout dates
Hotel Nikko Alivila December 30, 2019 through January 1, 2020
May 2 through 4, 2020
July 23 through 26, 2020
August10 through 15, 2020
September 19 through 21, 2020
Oriental Hotel Hiroshima May 2 through 5, 2020
August 4 & 5, 2020
September 19 through 21, 2020
Okinawa Marriott Resort & Spa December 30, 2019 through January 3, 2020
May 2 through 5, 2020
August 10 through 15, 2020
Sheraton Grand Hiroshima Hotel December 31, 2019
January 1, 2020
May 2 through 5, 2020
August 5 and August 8 through 15, 2020
Oriental Hotel Fukuoka Hakata Station October 5 and October 12, 2019
November 2, 2019
December 6 through 8 and December 31, 2019
January 1 and 11, 2020
February 22, 2020
March 20, 2020
May 2 through 5, 2020
July 23 and July 24, 2020
September 19 and September 20, 2020
Holiday Inn Osaka Namba No blackout dates
Hilton Tokyo Narita Airport December 31, 2019 through January 3, 2020
July 24 through September 6, 2020
International Garden Hotel Narita December 31, 2019 through January 3, 2020
July 24 through September 6, 2020
Hotel Nikko Nara December 30, 2019 through January 2, 2020
May 2 through 5, 2020
July 23 through 25, 2020
Hilton Tokyo Odaiba December 21, 2019 through January 4, 2020
April 25 through May 9, 2020
July 10 through August 15, 2020
Hotel Oriental Express Osaka Shinsaibashi No blackout dates
ibis Tokyo Shinjuku No blackout dates
ibis Styles Kyoto Station No blackout dates
ibis Styles Sapporo No blackout dates
Mercure Sapporo No blackout dates
Mercure Okinawa Naha No blackout dates
Mercure Yokosuka December 31, 2019
January 1, 2020

■Frequently Asked Questions

What is "best rate"?
  • In principle, "best rate" refers to the lowest unconditional overnight rate offered on the official website of each hotel. Please contact each hotel directly for details because the rates vary depending on the timing of accommodation and guest rooms.
Can the Complimentary Coupon be used by anyone other than the unitholders themselves?
  • Yes, it can.
Please tell me how to make a reservation.
  • Please make a reservation directly to the phone number stated on the back of the Complimentary Coupon.
Am I eligible for a Benefit Program even if I make a reservation through the hotel's official website?
  • We are sorry, but if you make a reservation through an official website or a third-party reservation website, travel agency, etc., you will not be eligible for the Benefit Program.
Is there an expiration date for the Complimentary Coupon?
  • Yes, there is. The Complimentary Coupon for FY2019 is valid from October 1, 2019 to September 30, 2020.
Can I use the Complimentary Coupon at any time within the valid period?
  • The Complimentary Coupon is not available on some dates at some hotels.
    (→ See Blackout Dates)
    The Complimentary Coupon is also not available at restaurant on some dates due to events, etc. Please contact each hotel for details.
Previously, the discount rate was "50% discount from rack rate." Why did you change it to
"10% discount from best rate"?
  • While hotel accommodation price changes daily depending on the status of booking, the rack rate is fixed for a certain period. Therefore, under the prior Benefits Program, "50% discount from the rack rate" was more expensive than the rate offered in the market depending on the date. In order to solve this issue, we changed it to "10% discount from best rate".
    Because the prices for "rack rate" and "best rate" are different, the percentages of 50% and 10% are not comparable.
Can I pay by electronic money?
  • We are sorry, but we only accept a cash or credit card payment.
Can I stay at any type of guest room?
  • Some guest rooms are not eligible for the Benefits Program depending on the hotel. Please contact each hotel for details.
I lost the Complimentary Coupon. Could you reissue it?
  • We are sorry, but we will not reissue when it is lost or stolen.